Excellence in Hospital Pharmacy
Excellence is a multi-year program that aligns with CSHP's Strategic Plan (to 2020). It is a single engaging initiative that assists members in focusing their efforts towards fostering excellence and innovation in patient care.
Excellence is made up of three priority themes:
|
Patient Engagement/Patient Centredness |
Best Practice, including Patient Safety |
Effective Communication and Collaborative Practice |
|
The pharmacy team views patients as valuable, effective partners in shared decision-making. The pharmacy team listens to, understands, and respects the patient’s story about experiences and expectations that will affect the use of medications. |
The pharmacist provides proactive patient-centred care to develop a pharmacy care plan that reflects the patient’s goals. The pharmacy department implements risk-reduction strategies to improve the safety of the medication-use system. |
The pharmacist develops and assesses the pharmacy care plan in collaboration with other members of the healthcare team. The pharmacist communicates the plan of care to the professionals who will assume responsibility for care of the patient at care transitions. |
The program includes six objectives, a comprehensive work plan and attendant performance measures and targets by which we will measure success. Excellence will assist pharmacy teams to strive to provide exceptional care to patients and help improve patient health outcomes.
Laurie Mitchell
Excellence in Hospital Pharmacy Coordinator
lmitchell@cshp.ca