Strategy Towards Sustainability

Investing in the future of CSHP 

From now until 2023, CSHP will spend close to $1 million to transform into a relevant, thriving and financially sustainable organization. This investment will let CSHP become more member-driven, offering more programs, services, educational opportunities and relevance to today’s generation of members, supporters and students.

Please take a moment to watch our President, Douglas Doucette, as he announces this exciting state-of-the-union for CSHP.

Indicators — How are we doing with the Strategy Towards Sustainability?

When the Strategy Towards Sustainability was launched in June, 2019, members were assured CSHP would be accountable to them and that CSHP would report on the plans made possible by the financial investment. CSHP CEO, Jody Ciufo, provided a transparent report on the indicators marking the progress made to-date. She captivated the audience with an “Accountability Dashboard” showing key indicators on how the strategy is progressing:


Membership: If CSHP’s total membership from May 1, 2019 — August 31, 2019 is compared to the same time period last year (2018), a 2% growth is reflected (2,645 vs. 2,595). We are at 84% toward our target of 3,140 by the end of the 2019—2020 membership year. The membership report broke down numbers by branch and member category to provide insight on trends and a distribution of the numbers. Please refer to your branch delegate on the CSHP Board for more details.


Engagement: CSHP is using several digital indicators to measure engagement. CSHP website analytics show that year-over-year, 22% more people are using the website (51,114 vs. 65,370). The top five pages currently include pages on the residency program and the Canadian Pharmacy Residency Board application process as this is the registration period for hopeful residents across the country.

Undoubtedly, one of the more impressive indicators provided insight on the Canadian Journal of Hospital Pharmacy (CJHP) rankings. The CSHP National Survey results showed an overwhelming number of members expressed their appreciation for the CJHP, viewing it as a particularly valuable resource. In addition, a third-party indicator, Scimago Journal & Country Rank, reveals an encouraging trend of an increase in citations of the Journal, especially since 2012. The graphs below can be viewed in more detail here: The top 5 articles for 2018 and 2019 are also included below and show an overlap of two highly popular articles.

​​​​​​SCImago, (n.d.). SJR — SCImago Journal & Country Rank [Portal]. Retrieved October 1, 2019, from

​​​​​​SCImago, (n.d.). SJR — SCImago Journal & Country Rank [Portal]. Retrieved October 1, 2019, from

Top 5 most read articles of 2018 Top 5 most read articles of 2019 to date
Impact of Antimicrobial Stewardship on Physician Practice in a Geriatric Facility Qualitative Research: Data Collection, Analysis, and Management
Qualitative Research: Data Collection, Analysis, and Management Evaluation of Pharmacist Intervention on Discharge Medication Reconciliation
Should All Patients with Type 2 Diabetes Mellitus and Cardiovascular Disease Receive an SGLT2 Inhibitor? A Standardized, Structured Approach to Identifying Drug-Related Problems in the Intensive Care Unit: FASTHUG-MAIDENS
A Standardized, Structured Approach to Identifying Drug-Related Problems in the Intensive Care Unit: FASTHUG-MAIDENS Real-World Challenges to the Practice of Evidence-Based Medicine
Vancomycin 50 mg/mL Suspension in Oral Syrup: Stability in Plastic Bottles and Syringes at 2 Temperatures CSHP Professional Practice Conference 2019: Poster Abstracts / Conférence sur la pratique professionnelle 2019 de la SCPH : Résumés des affiches



2019 National Survey:

CSHP reached out to current and past members and supporters through this important national survey that will help shape the future of hospital pharmacy in Canada. Watch Douglas Doucette, President of CSHP as he explains how your feedback provides valuable insight and contribute towards a thriving CSHP. As a thank you, we offered a $5 coffee card to the first 1000 members who took the survey and the first 200 past members. Survey responses were collected up until September 13, 2019.

Survey Results Available To Date

The 2019 CSHP National Survey is now closed.

While we compile our national survey results, we thought we would let you know that nearly one-third of members responded to the survey. Thank you!
Fun coffee numbers are in. More to come! 



Pharmacy Technicians

Pharmacy Technicians (Governance Structure, Pricing Model, and Program Delivery): These issues were discussed at length during the Strategic Planning Session, taking into consideration the responses from the survey. The survey asked how pharmacy technicians should be integrated into CSHP. There was a clear difference between how pharmacists and pharmacy technicians answered the question. Forty percent of pharmacists thought technicians should be integrated as members of the provincial branch, with the remainder of the votes split among creating a new branch to represent pharmacy technicians across the country, new provincial CSHP branches for pharmacy technicians as joint members of CSHP, and joining an existing pharmacy technicians association where available/possible. For their part, pharmacy technicians favoured creating new CSHP branches for pharmacy technicians over joining existing branches. The Board will proceed to appoint members of the Pharmacy Technicians Task Force, representing both pharmacists and pharmacy technicians. To be chaired by President Elect Zack Dumont and supported by CEO Jody Ciufo, the Task Force will report back to the Board at the Midterm Board Meetings in 2020 so that recommendations can be implemented for the 2021—2022 membership year.

Name Change

Name Change: (Yes/No and if so, what should the new name be?) The CSHP National Survey asked whether CSHP should change its name. Two thirds of our members told us we shouldn’t. The idea of becoming more inclusive led the Board to test both the “who” (Pharmacists, Pharmacy, Pharmacy Professionals?) and the “where” (Hospital, Collaborative Health Care, Health-Services?). If pressed to pick a favourite, survey respondents preferred Canadian Society of Hospital Pharmacy, followed by the Canadian Society of Hospital Pharmacy Professionals. But they were clear that this was not a change they wanted to see CSHP undertake now. Board members, Branch Presidents and Affiliated Board Chairs recognized this prevailing sentiment among members and agreed the timing wasn’t right. A common theme in the survey that was reinforced during the planning session was that the name needed to reflect the reality of the current membership composition. When that changes, CSHP should once again consider whether the name should be changed.

Professional Practice Priorities

Survey results revealed the top issues that resonate most with CSHP members are:

1. Opioid crisis (including drug diversion, treatment, and prevention of substance use and addiction;

2. Deprescribing; and

3. Antimicrobial stewardship.

The discussions touched on the fact that for many of these topics, agencies are in place to address them and CSHP might have an opportunity to focus on gaps in available resources. It was acknowledged that members look to CSHP for standards, best practices, and guidance on decision-making related to the issues. The action item from this discussion will be reflected in the next CSHP Strategic Plan (2020) and include the creation of a Professional Practice Toolkit to direct the priorities as well as tools on how to best communicate to patients on issues such as mental health and substance use disorder.

Behind the Answers: Video Series

View the results of the National Survey in this series of videos providing a breakdown of key responses. Be sure to join the conversation using #CSHP_QandA

Episode 1: Breakdown of Respondents and Name Change 

Download a PDF version of the results shown in Episode 1 here!


Episode 2: Value of Membership

Download a PDF version of the results shown in Episode 2 here.

Episode 3: Membership for Technicians

Download a PDF version of the results shown in Episode 3 here.