University Health Network - Primary Care

Family Health Team, Toronto Western Hospital, University Health Network
West Wing, 2nd floor
399 Bathurst Street
Toronto, ON, M5T 2S8

Dr. Olavo Fernandes, BScPhm, PharmD, FCSHP
Director of Pharmacy

Mr. Gary Wong, BScPharm
Clinical Manager 

Dr. Cindy Natsheh, BScPhm, ACPR, PharmD
Education Coordinator

Phone: 416-340-4800 ext. 8519
Fax: 416-340-3685

UHN program outline available by contacting residency coordinators or visiting our website at:



Type: Primary Care
Focus: Family Medicine
Est. in: 2008
# Position(s): one (1)
App. Deadline: October 8, 2020 - 5:00 p.m. EST.
Starting Date: September 2021
PRAMS: Additional PRAMS requirements to complete the Pharmacy Residency Application and Matching Service (PRAMS) application should be sent through PRAMS when applying to University Health Network (primary care) program by the application deadline: A cover letter outlining your reasons for applying to the University Health Network (primary care) residency program. If you are applying to more than one residency program at UHN, a single cover letter is sufficient, however, please indicate your program preference, if possible.
Est. stipend: $35,000 per annum
Benefits: not applicable to temporary full-time staff
Vacation/holiday leave: 2 weeks
Education/conference leave: 1 major conference (primary care or pharmacy specific), with options for smaller conferences as applicable

Program Highlights: This Primary Care residency is based at the Toronto Western Family Health Team, University Health Network, and is a 12-month program that will provide the resident with experience in a variety of ambulatory care settings.The current healthcare environment in Canada demands that the primary care system adopt an inter-professional model of care, creating a unique opportunity for pharmacists. The benefits of an expanded pharmacist role in primary care are well documented; however, many pharmacists have limited exposure and experience in an ambulatory care setting. This program is designed to prepare graduates for successful careers as independent practitioners of Pharmaceutical Care in an ambulatory care setting. The resident will have the opportunity to lead a research project in Primary Care. Opportunities to enhance presentation and communications skills, become involved with teaching, research and other scholarly activities will be available. The resident is paired with an experienced mentor to help navigate the residency year.

Required Rotations: The majority of the resident’s time will be spent in the Toronto Western Family Health Team.  Note that some required and elective rotations can be completed longitudinally over a period of time.  There is some flexibility in the amount of time allocated to each rotation:

  • Family Health Team (total of ~ 20 weeks) Includes provision of direct patient  care , interprofessional care review and meetings and  a two week clinical initiative where the resident provides service to an area previously not served by pharmacists.
  • Drug Information (4 weeks)
  • General Internal Medicine (4 weeks)
  • External Family Health Team (4 weeks)
  • Research Project (~ 6 weeks)
  • Administration (2 weeks)

Elective Rotations: The resident has a choice of 2 elective rotations.  Elective rotations are approximately 4 weeks in length and may be completed longitudinally. The resident may choose from a number of elective ambulatory care settings within the University Health Network (UHN) or other institutions.  Alternatively, the resident may initiate a request to complete an elective that is not listed.  Sample electives include:

  • Chronic ambulatory pain clinic
  • Antimicrobial stewardship
  • Emergency medicine
  • HIV/Immunodeficiency clinic
  • Ambulatory Nephrology (includes hemodialysis or peritoneal dialysis/chronic kidney disease clinic)
  • Outpatient pharmacy

Minimum required credentials: BScPhm / PharmD


Type and Sites:  The University Health Network is a downtown Toronto teaching institution consisting of 4 hospitals: Toronto General Hospital, Toronto Rehabilitation Institute, Toronto Western Hospital, and Princess Margaret Cancer Centre

The Toronto Western Family Health Team provides primary care to families and community members in the surrounding area, with special attention to the needs of the aging population, new immigrants, children and women.  The clinic is comprised of an inter-professional team including dieticians, chiropody, nurses, occupational therapists, pharmacists, physicians, physiotherapists, and social workers.  The centre is an academic training site for medical residents and other health professional students.

Number of beds: The Family Health Team serves a population of approximately 14,000 patients.
Affiliation: University of Toronto


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